Frequently Asked Questions

1. What is a chest binder?

A chest binder is a compression garment designed to flatten the chest, providing a gender-neutral appearance. It's commonly used by individuals looking to minimize the appearance of their breasts.

 

2. How do I choose the right size?

To find the perfect fit, measure your chest circumference at its widest point and refer to our sizing chart located on each product page. If you're in between sizes, it's generally recommended to choose the larger size for comfort and proper compression.

 

3. Are your chest binders safe to use?

Our chest binders are designed with safety and comfort in mind. They are made from breathable, high-quality materials that provide effective compression without compromising your health or well-being. It's essential, however, to follow the recommended wearing guidelines to ensure your safety and comfort. We recommend talking to a medical expert before you start binding if you have any existing health conditions. 

 

4. How long can I wear a chest binder?

It is crucial to follow the recommended guidelines provided with each product. Wearing a binder for too long can restrict breathing and circulation. Typically, it is advised not to wear a chest binder for more than 8 hours a day.

 

5. Can I exercise in a chest binder?

It is not recommended to wear a chest binder while exercising, as it can restrict your movements and breathing. Consider sports bras or other suitable activewear during physical activities.

 

6. How do I wash and care for my chest binder?

Most chest binders are machine washable. However, always check the care instructions provided with the product. Typically, washing in cold water and air-drying are the best practices to maintain the shape and elasticity of the binder.

 

7. What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase. Please make sure the item is unworn, unwashed, and in its original packaging. For detailed information, please visit our Return and Exchange Policy page.

 

8. How can I track my order?

Once your order is processed and shipped, you will receive an email confirmation with a tracking number and a link to track your order's delivery status. You can also track your order here using your tracking number. 

 

9. How long does shipping take?

All orders made before 2:00 PM are processed within 2 - 4 business days. Orders are not shipped or delivered on weekends or public holidays.

For accurate shipping times based on your location and shipping method, please visit our Shipping Policy or contact us at support@chestbinder.com.au.

When we are experiencing high order volume (this tends to be during sale periods), order processing will likely take longer. We assure you that we are working as hard as possible to get your order shipped to you as soon as possible.

 

10. How can I contact customer support?

If you have any questions, concerns, or issues, our customer support team is here to assist you. You can reach us via email at support@chestbinder.com.au or through our Contact Us page on the website.

We hope this FAQ section addressed your queries. If you have any other questions, please don't hesitate to get in touch. Thank you for choosing us for your chest binder needs!